Unlimited Wash Membership Terms

These Membership Terms ("Terms") govern enrollment in and use of the recurring wash memberships (each a "Membership") offered by Bayou Brit, LLC, a Tennessee limited liability company doing business as Titan Auto Wash ("Titan," "we," "us," "our"). Memberships are offered at participating Titan Auto Wash locations listed at titanautowash.com. These Terms apply in addition to our Terms and Conditions and Privacy Policy. If you do not agree, do not enroll.

By enrolling — online, in the member portal, at an on-site kiosk, or with an attendant — you agree to these Terms and authorize recurring monthly charges to your payment method until you cancel or we terminate the Membership.

1. What You Get

1.1 Plans

We offer one or more Membership tiers. What is included in each tier, and its monthly price, is shown at signup and may vary by location.

1.2 "Unlimited" means one wash per day

A paid, active Membership entitles the enrolled vehicle to one exterior tunnel wash per calendar day at the purchased tier, on days and at hours the applicable location is operating the tunnel, plus use of complimentary vacuum stations where provided. Additional same-day washes, interior services, or upgrades may be purchased at the then-current price where offered.

1.3 Where it works

A Membership is valid only at participating Titan Auto Wash locations we operate. It is not valid at unaffiliated washes. Participating locations are listed at titanautowash.com; if we add locations, reciprocity at those locations will be stated there.

1.4 Hours, closures, and base access

Locations may close or limit service for weather, maintenance, holidays, staffing, equipment issues, or safety. Some Titan Auto Wash locations are on military installations (including Maxwell Air Force Base). A Membership does not grant installation or base access. If you cannot reach the wash because of gate, credential, or visitor rules, that is not a refundable outage. The published hours of each location control; do not assume another Titan location's hours. Closures and denied base access do not create a refund, credit, or extra day.

1.5 Multi-vehicle plans

Where offered, you may add additional vehicles to your account at a discounted monthly price shown at signup. Multi-vehicle discounts are available only on eligible tiers, as shown at signup, and we may limit the number of vehicles per account. Each added vehicle is its own Membership tied to that vehicle: each enrolled vehicle receives one wash per calendar day, and washes are not pooled, shared, or transferable between vehicles on the account. All vehicles on the account must meet the eligibility requirements of Section 2. All Memberships on the account are billed together to the same payment method; if a charge fails, Section 4.3 applies to every vehicle on the account. If you cancel or we terminate individual Memberships so that the account no longer qualifies for a multi-vehicle discount, the remaining Memberships may re-price at the then-current standard rate for their tier; we will tell you the new price before it is charged, and you may cancel under Section 5.

2. Who and What Is Covered

2.1 One vehicle

Each Membership is tied to one personal, non-commercial vehicle (except as expressly permitted under Section 2.4) identified by license plate and/or an RFID or windshield tag we issue. A multi-vehicle plan (Section 1.5) is a set of Memberships, each tied to one enrolled vehicle.

2.2 Not transferable

You may not sell, assign, or share the Membership or tag. Using one Membership on more than one vehicle — including moving a plate or tag between cars, or washing dealer inventory — is abuse. We may refuse the wash and cancel the Membership immediately without refund.

2.3 Replacement vehicle

If you sell or replace the enrolled vehicle, tell us before your next visit. You may update the enrolled plate or transfer the Membership to a replacement vehicle you own once in any 30-day period, and not more than twice in any rolling 12-month period. Additional changes are made only in person, and only if you show current registration in the same name as the Membership. Charges continue until the transfer or a cancellation is completed.

2.4 Commercial and excluded vehicles

Memberships are for personal use only. They may not be used for rideshare, taxi, livery, dealer, rental, contractor, or other commercial or fleet activity without explicit permission of the company. Dealer, transporter, manufacturer, temporary dealer, and other commercial or in-transit plates are not eligible for a personal Membership; those vehicles require a fleet account. Oversized, inoperable, excessively dirty, or modified vehicles, vehicles with unsecured cargo or accessories, or vehicles that do not meet tunnel height, width, or clearance limits may be refused. Enrollment does not mean we have inspected or approved your vehicle for the tunnel.

2.5 Age

You must be 18 or older to enroll.

3. Identification (License Plate Recognition and Tags)

We may use license-plate recognition (LPR) and/or an RFID or barcode tag on the windshield to identify the enrolled vehicle and open a member lane where available. Tags we issue remain our property, must stay affixed as instructed, and may not be moved, copied, or tampered with; a replacement fee may apply for damaged tags. You authorize us to capture and use plate images and related vehicle data to operate the Membership, prevent fraud, and as described in our Privacy Policy.

4. Billing and Renewal

4.1 Continuous service

Memberships are month-to-month plans that continue until you cancel or we terminate them (a continuous-service plan). When you enroll, you authorize Titan to charge the payment method on file the Membership price (plus applicable tax) on your enrollment date and on that same date each month (adjusted for shorter months) until you cancel or we terminate the plan.

4.2 First charge

The first charge is taken at enrollment, or when a promotional period ends if you signed up on a trial or introductory rate.

4.3 Failed payments

If a charge fails, we may retry it and may suspend tunnel access until a valid payment method is on file. Repeated failures may result in termination of the Membership. You are responsible for any bank or overdraft fees.

4.4 Promotions

Introductory or promotional pricing lasts only for the stated period. Unless you cancel before the conversion charge, the plan continues at the then-current regular price for that tier and location.

4.5 Price changes

We may change Membership prices. If we increase the price of your plan, we will give at least 30 days' notice by email to the address on your account and by posting at titanautowash.com and/or the affected location. You may cancel before the new price takes effect. Continuing after the effective date is acceptance of the new price.

4.6 No stacking

Memberships generally cannot be combined with coupons, promo codes, prepaid wash cards, or other discounts, except multi-vehicle discounts described at signup (Section 1.5) or as we otherwise say in writing.

5. Cancellation

5.1 Cancel anytime

You may cancel at any time. There is no annual contract and no cancellation fee.

5.2 How to cancel

Cancel online using the Cancel control in your member account at portal.titanautowash.com. Cancellation takes only a few clicks and does not require speaking to a person. However you enrolled — including at an on-site kiosk — you can always cancel online. If you need help accessing your account, contact us at support@titanwashtech.com.

5.3 When the next charge stops

If we receive your cancellation before we submit the next recurring charge, you will not be charged for the following month. We will not take a renewal charge after we have received your cancellation. Access continues through the end of the period already paid, and we will confirm your cancellation and paid-through date in a form you can keep.

5.4 No partial refunds

Fees already paid are earned when charged. We do not refund or prorate unused days, weather closures, or months with little or no use, except where a statute requires it or we choose to as a courtesy.

5.5 Our cancellation

We may suspend or terminate a Membership immediately for nonpayment, fraud, abuse, unsafe use, unauthorized commercial use (Section 2.4), tag tampering, or violation of these Terms, with or without prior notice. We may also discontinue the Membership program with reasonable notice.

6. Conduct and Safety

Follow all lane instructions, posted speeds, and attendant directions. Secure antennas, mirrors, cargo, bike racks, and loose parts, and remove or fold items that can snag; you are responsible for damage caused by unsecured items or aftermarket equipment. We may refuse service to any vehicle or person for safety, equipment limits, or conduct.

7. Disclaimer and Limitation of Liability

Services are provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, Titan disclaims all warranties, express or implied. Titan is not responsible for damage arising from pre-existing conditions, rust, poor prior repairs, aftermarket accessories, running boards, racks, antennas, loose parts, low clearance, driver error, or items left in or on the vehicle.

TO THE FULLEST EXTENT PERMITTED BY LAW, TITAN'S TOTAL LIABILITY ARISING OUT OF A MEMBERSHIP OR A WASH WILL NOT EXCEED THE GREATER OF (A) THE MEMBERSHIP FEES YOU PAID IN THE THREE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00). TITAN IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. Some states do not allow certain limitations; those limits apply only to the extent allowed.

You agree to indemnify Titan and its owners, employees, and agents against claims arising from your misuse of a Membership, your vehicle's condition, or your breach of these Terms.

8. Changes to These Terms

We may update these Terms. The current version will be posted on this page. Material changes will be effective no sooner than 30 days after posting or email notice, except changes required by law, and notice of a material change will include how to cancel. Continued use after the effective date is acceptance. If you do not agree, cancel under Section 5.

9. Privacy and Communications

We use your contact and payment information to run the account and to send receipts, billing and cancellation notices, and other operational messages. Marketing messages follow our Privacy Policy and applicable consent rules, including our SMS Messaging Terms. You can update your email and phone number in your member account.

10. Governing Law; State-Specific Provisions

10.1 Governing law

Titan is a Tennessee operator. These Terms are governed by the laws of the State of Tennessee, except where a non-waivable consumer-protection statute of the state where you enrolled or where the wash is performed requires otherwise. Tennessee's automatic-renewal and continuous-service statute, Tenn. Code § 47-18-133, applies to offers made to consumers in Tennessee. Venue for disputes, unless a statute requires otherwise, is the state or federal courts located in Williamson County, Tennessee, or the county of the location where the Membership was first enrolled.

10.2 Alabama

Memberships enrolled at our Alabama location (Maxwell Air Force Base, Montgomery) remain subject to the Alabama Deceptive Trade Practices Act and any other non-waivable Alabama consumer-protection law.

10.3 Maryland

If you are a Maryland consumer, or your Membership is first enrolled at a Titan location in Maryland, you may cancel by a method at least as easy as the method you used to enroll, in the same medium, and we will stop future recurring charges without unreasonable delay, consistent with Maryland law.

10.4 Missouri

If you are a Missouri consumer, or your Membership is first enrolled at a participating Titan location in Missouri, the Missouri Merchandising Practices Act and any other non-waivable Missouri consumer-protection law still apply. Titan will not take a renewal charge after we have received your cancellation. Material changes, including price increases, will be described in a notice you can keep.

10.5 Kentucky

If you are a Kentucky consumer, or your Membership is first enrolled at a participating Titan location in Kentucky, the plan is a continuous service offer under KRS 365.400–365.408. Titan will: (a) present the continuous-service terms clearly and conspicuously before the first charge; (b) obtain your affirmative consent before charging; (c) send an acknowledgment you can keep that states the terms, the cancellation policy, and how to cancel; (d) let you cancel online if you enrolled online; and (e) give retainable notice of any material change, including a price increase, and how to cancel. Nothing in these Terms limits a right you cannot waive under Kentucky law.

10.6 Non-waiver

If a consumer-protection statute of the state where you enrolled or reside gives you a right that cannot be waived, that statute controls to the extent of any conflict with these Terms. Choosing Tennessee law does not take away those rights.

11. Miscellaneous

If a provision of these Terms is unenforceable, the rest remains in effect. These Terms and the documents they reference are the entire agreement for the Membership. Failure to enforce a provision is not a waiver. Headings are for convenience only.

12. Contact

Cancellations are processed through your member account at portal.titanautowash.com. For membership questions:

Bayou Brit, LLC d/b/a Titan Auto Wash
6685 Edgemore Drive
College Grove, Tennessee 37046
Email: support@titanwashtech.com
Phone: (334) 781-4752